Why Embedded Video Calls Are Key to Happier Customers

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Alessio Polvere

Alessio Polvere

Product Marketing Manager at Whereby

Caleb Robertson

Caleb Robertson

Director of Sales at Whereby


This webinar aired on Wednesday, October 6, 2021


This webinar is complete. Please access the recording.

Why Embedded Video Calls Are Key to Happier Customers

If there’s one universal truth all companies can agree on, it’s this: it’s all about the customer experience. In fact, a Forrester survey found that “leaders in customer experience” outperformed their slow-to-CX competitors by 80%. And a similar PwC study showed that one out of three customers will abandon a brand after just one negative interaction.

So what’s the key to happier customers? We think it’s video. Specifically video calls embedded directly into your app, product, or website that allows you to engage with customers, patients, and students on their terms and timelines.

That’s why we created Whereby Embedded. No downloads, no complicated links to remember. It’s video calling. That works. Anywhere.

In this hour-long webinar with Whereby sales and product leaders we’ll walk you through:

  • The Key to Happier Customers

  • Whereby Embedded Product Overview

  • Product Feature Set

  • Customer Stories

  • Q & A and more!

Embedded video is your next step to a better customer experience. Learn more about how to get started in this 60-minute recorded webinar.

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